Job Description – Service Supervisor, Service Department
職責(zé)描述 -- 服務(wù)主管, 營銷部
Description of the position 崗位簡述 | |||
Position /職位 | Service Supervisor 服務(wù)主管 | Qualification/任職資格 | |
Department /部門 | Sales Dep. 營銷部 | Education /教育背景 | Major in mechatronics or similar, college degree or above 機電一體化專業(yè), 大專以上 |
Superior manager /直屬上級 | General Manager 總經(jīng)理 | Experience /經(jīng)驗 | >5 Years related 五年以上行業(yè)經(jīng)驗 |
Job description: 崗位職責(zé)描述 | |||
General Tasks崗位職責(zé):
Leading 管理: Work as a team by targets and strategies which are committed with the department Manager 按照部門經(jīng)理設(shè)定的工作目標(biāo)和策略作為團隊一員進行工作。 Coaching 培訓(xùn): Support the work of the other departments, training the new coming service engineers. 支持其他相關(guān)部門的工作, 培訓(xùn)服務(wù)部新進員工。 Outlook 5S責(zé)任區(qū)域管理: Assure good outlook of the responsible area as fixed in the house keeping plan.保證5S責(zé)任區(qū)域內(nèi)的外觀。
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Special Tasks 專業(yè)職責(zé):
à On-site installation & training to end users. 客戶現(xiàn)場安裝調(diào)試及交機培訓(xùn)。 à On-site or online service to end users under warranty. 保內(nèi)維修服務(wù)。 à Quote & assign spare parts/ labor for on-site service to end users out of warranty.保外維修服務(wù)報價, 備件/工時安排以及服務(wù)工單指派。 à Spare parts managing. 備件庫存管理。 à Take part in quality failure analyze meeting. 參與質(zhì)量失效會議。 à Other assignments by leader 公司指派的其它任務(wù)。
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Regularly Reports 日常報表:
à Installation Report 交機報告 à Testing Cutting Confirmation Report 安裝試車合格書 à Service Report 服務(wù)報告 | |||
Others 其它要求:
à Experienced in turning machines is preferred. 有車床售后服務(wù)相關(guān)經(jīng)驗優(yōu)先考慮。 à Willing to travel. 愿意接受經(jīng)常出差狀態(tài)。
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